At Ucando, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information while ensuring you understand how your data is used in relation to our services, including matching users, managing work-related activities, and ensuring payment processes are fulfilled.
By using our services, you agree to the collection and use of your personal information in accordance with this policy.
1. Information We Collect
To provide you with an optimal experience and ensure accurate matchmaking and service delivery, Ucando collects the following types of information:
• Personal Identification Information: This includes details such as your name, email address, phone number, location, and other information needed to create and maintain your account.
• Profile Information: Information related to your profile such as skills, work history, preferences, and work availability. This is used to create a visible profile for matching with potential employers or clients within the app.
• Payment Information: For processing payments, your banking details, PayPal account information, or other relevant payment data may be collected and stored securely.
• Activity Data: Information about how you interact with the Ucando platform, including timestamps of your logins, the services you use, and any activity within the app (e.g., requests for services, notifications).
2. How We Use Your Information
We use the information you provide for the following purposes:
• Account Management: To create and maintain your profile and enable your use of the app, ensuring you can access the full range of services available through Ucando.
• Matchmaking: To accurately match you with other users based on the details you provide, such as skills, location, and work preferences.
• Work and Payment Processing: To facilitate the completion of work transactions, track your earnings, and ensure proper payment distribution. This includes managing work-related interactions between users, as well as ensuring timely and accurate payments.
• Communication: To send you important updates about your account, service notifications, and promotional offers (where applicable), or to respond to your inquiries.
• App Improvement: To analyze usage patterns and improve the functionality and user experience of the Ucando platform.
3. Storage of Your Information
Your personal and profile information is securely stored within the Ucando platform. We take all necessary precautions to protect your data from unauthorized access or misuse. Only authorized administrative personnel have access to your data for administrative and operational purposes. Your data is not shared with any third parties or external companies for marketing, sales, or any other unrelated purposes.
4. Data Access and Security
Access to your personal data is strictly limited to Ucando’s internal administration team. Any access to personal data is necessary only for business operations such as customer support, payment processing, and ensuring the correct functioning of the app.
We maintain robust security measures to safeguard your personal information from unauthorized access, loss, or disclosure. However, please note that while we strive to protect your data, no method of electronic storage or transmission over the internet is completely secure.
5. Deletion of Account and Data
If you choose to delete your Ucando account, all personal information and profile data associated with your account will be permanently deleted from our system. Once deleted, Ucando will no longer retain any data that can identify you. Administrative personnel will no longer have access to your information, and all of your personal data will be fully terminated.
6. Sharing of Your Information
Ucando will not sell, rent, or share your personal information with any third-party companies or individuals for marketing or unrelated purposes. Your personal information is shared only within the app for the purpose of creating a profile and matching with other users or for transactional work-related purposes.
In the event that Ucando is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you of any such event through an updated Privacy Policy.
7. Your Rights and Choices
• Access to Your Information: You have the right to access the information we hold about you. If you wish to update or modify your profile information, you can do so by logging into your account.
• Right to Withdraw Consent: You can withdraw your consent to process your data at any time by contacting us, although this may affect your ability to use the app and its services.
• Right to Delete Your Account: If you wish to delete your account, please follow the account deletion process within the app or contact our support team. Once deleted, your data will be permanently erased from our system.
8. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us via email at:
Email: hello@ucando.com.au
By continuing to use Ucando, you agree to the terms outlined in this Privacy Policy.